Refund Policy
Refunds are only applicable under the following circumstances:
- If the service requested could not be provided due to a fault on our end.
- If the payment was made in error or a duplicate transaction occurred.
- If the cancellation request is submitted within the specified time frame for eligible services.
Refunds are not applicable for:
- Services already rendered or partially completed.
- Change of mind or dissatisfaction after service completion, unless explicitly agreed upon.
- Failure to meet refund request timelines specified in this policy.
Refund Request Process
To request a refund, customers must submit a written request via email to support@paycel.in, including the following details:
- Transaction ID
- Date of payment
- Reason for requesting the refund
All refund requests are subject to review and approval by respected school.
Refund Processing Time
- Approved refunds will be processed within 7-10 business days from the date of approval.
- Refunds will be credited to the original payment method used during the transaction.
Restriction of Use:
You should not use all or any part of our Website and Our Services, If you did Fraud and Banned from using our services.
Your local or National Authority doesn’t allow you to use our Website, and Other Services.
If you are not in legal age to use our Website, and other Services.
If you are using our Website and Our Services that means you don’t come under “Restriction of Use” and You agree with Our Terms and Conditions and Privacy Policy.
Your Rights:
We allow everyone who accepts Our Terms and Conditions and Privacy Policy to Access Our Website, and to use Our Services. We give you LIMITED, NON-TRANSFERABLE, NON-SUBLICENSABLE, REVOCABLE rights.
Your rights to use our Services Including but not limited to Our Website, may be Revoked or Restricted. If we found, you have Violated Our Terms and Conditions and Privacy Policy Or You don’t fulfil our requirements Or Depending on situation(s) at Our sole discretion that it is right to do so without giving you any explanation or reason(s).
Your Duty:
You will not tamper our website and our services in Whole or Partial. You will not Inject, Run or write Malicious Code or Scripts on Our Website, and on Our Servers in Whole or Partial.
You will not do Frauds or try to do anything that will Harm including but not limited to Our Company, Our Website, Our , Our Servers, and Our Products and Services.
If you Suspect or Encounter anyone doing or Planning about performing any of the above mentioned things You will inform us through Our Contact Number, Email, or you may Visit Our Office if it is near you.
Violation of Terms and Conditions:
If we find out by any means that you have Violated any of these Terms and Condition, We may at our sole discretion Block, Cancel, Restrict, Ban you without giving you an explanation from Using Our Website, and from the Service we provide.
Your Reuse of Our Website, and Our Services may or may not continue depending upon which rule you broke and its impact on us.
